At Declan Voyage, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, our Refunds and Return Policy is designed to make the process simple and transparent.
Returns
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You may request a return within 7 days from the date of delivery.
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To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
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Certain products such as personal use items, opened accessories, or items marked as “Final Sale” cannot be returned.
Refunds
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Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund.
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Approved refunds will be processed within 5–7 business days.
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Refunds will be issued in the same form of payment used at the time of purchase (for COD orders, refunds will be provided via bank transfer or store credit, depending on your preference).
Exchanges
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We allow exchanges for defective or damaged items reported within 3 days of delivery.
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If you need to exchange an item for the same product, please contact us at [email protected] with your order details.
Return Shipping
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Customers are responsible for the cost of return shipping unless the product received was damaged, defective, or incorrect.
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We recommend using a trackable shipping method when sending returns.
Contact Us
For any questions or to initiate a return or refund request, please reach out to us at:
Email: [email protected]